After a new account has been registered successfully, Login to your online account and start declaring your shipment by answering questions in given form then click button “Save” or “Submit”.

• After clicking button “Save” or “Submit”, system will generate and provide you a reference number start with “SLIxxxx”. You can print out or hand writing this reference number to your parcel(s). If you don’t see the reference number, it means that you are missing something and recheck and click button “Save” or “Submit” again.

• You must pack your items carefully and put them in a strong box before dropping them to us. If you are afraid of your items will be swapped during transiting, you can mark something to your items then recheck them with your receiver in Vietnam later.

• Drop off your parcel(s) to one of our nearest depot before cut off date to send parcel(s) to Vietnam. Cautions: each agent will have different cut off date/time of receiving your parcel(s), kindly contact them before going.

• An invoice with tracking number will be sent to your mobile via text message and email (apply to Australian mobile only). Check your junk/spam folder for email.

• If you don’t have any question about invoice, you are required to arrange payment within 03 days or before your parcel(s) arriving at Vietnam.

• If you have any question about invoice, contact us via Facebook Messenger chat on website or send email to info@hntransport.com.au.

Your parcel(s) will be delivered to your receiver in Vietnam from 7 to 10 working days (up on geolocation) since our cargo has left Australia (onboard). You can track your parcel(s) directly from our website.

• You are also required to declare your shipment if you send your parcel(s) to our Sydney warehouse through local courier or online seller. View HOW TO DECLARE YOUR PARCEL(S) TO SYDNEY’S WAREHOUSE

• If you use our online purchase service, you don’t need to do shipping declaration.

• Customers are required to declare correctly about product name, quantity and are legal responsible to their declaration.

• After register online account successfully, you need to LOGIN and select “Online Shopping Service” on menu and enter what do you need us to buy.

• If you want to purchase more than 1 product, simply click button “Add Product”

• After receiving purchase request(s) from customer(s), company will check and send an email to request you pay deposit (approx 80% value of your order).

• Customers are required to deposit correct amount from email then send payment receipt to email account@hntransport.com.au or let us know via Facebook messenger chat for confirmation.

• Company will purchase your orders within 24 hours since receiving deposit at bank. Customers will receive an notification email after purchasing including Order number and total actual purchased amount.

• Company shall purchase products from website only, we don’t support store purchase.

• Seller will deliver parcel(s) to Sydney’s warehouse from 3 to 7 working days.

• You will receive an invoice  via email with online tracking link when company receives your parcel(s) and we will arrange to send to Vietnam in the earliest flight.

• If you don’t have any question about invoice, you are required to arrange payment within 03 days or before your parcel(s) arriving at Vietnam.

• If you have any question about invoice, contact us via Facebook Messenger chat on website or send email to info@hntransport.com.au

• Your parcel(s) will be sent to Vietnam in the earliest flight since company receives it in Sydney’s warehouse from seller.

• Your parcel(s) will be delivered to your receiver in Vietnam from 7 to 10 working days (up on geolocation) since our cargo has left Australia (onboard). You can track your parcel(s) directly from our website.

• Company shall not purchase products if it is out of stock or price changed (increased) at purchase time.

• Company shall purchase maximum quantity of products is allowed on each website to customers. Therefore, customers need to check on seller’s website first to see what is maximum quantities is allowed to purchase before sending request to us.

• We shall purchase products via provided links by customers only