Why should you choose our services?
Steps to send parcels to Vietnam with us
If you have already had an online account with us, skip this step. Otherwise, you need to register an online account on website before using our services.
Note: You need to use your real name from your driver license to register account due to we may require you to provide your 100 points later.
You are required to declare your sending goods in your online account before dropping your parcel(s) to us.
After completing your shipment declaration, you will be provided a reference number starts with “SLIxxxx” after click Submit button. What you need to do is write this reference clearly on your carton(s) and bring/send it to one of our nearest collection depot.
Notes:
- If you have more than 1 carton such as 3 cartons.., you need to mark outside each carton like SLIxxxx (1/3), SLIxxxx (2/3) and SLIxxxx (3/3)
- You must do a well pack your items with bubble wrap/Void fills, … and parcel with sticky tape carefully before bring/send to us
- You need to contact our agents where you will bring/send your parcels to confirm their trading hours and cut off dates
After receiving your parcel(s), we will enter your parcel’s detail to our system then send shipping invoice to you with tracking number. Customers are required to pay shipping fee when receiving invoice(s) from the company or before parcel(s) has/have been done custom clearance
Payment methods:
- Cash (1), or
- Bank Transfer in Australia (AUD) (2), or
- Bank Transfer in Vietnam (VND) (3)
Notes:
- Your goods will be withheld in our warehouse (Vietnam) until shipping fee is fully paid.
- Invoice will be sent to your email or you can view it directly on your online account
Your parcel(s) will be sent to airport to Vietnam in a specific day of the week. It will take from 7 to 10 working days depending on the geographic location of the receiver(s) to deliver parcel(s) to your receiver in Vietnam.
You can track your parcel(s) directly on our website and our customer service team will be online to assist you with any question.
Items CAN NOT send to Vietnam
Phone, tablet, iPad, toys with batteries, electric toothbrush
All fragile items from glass or ceramics
Weekly cut off dates and time
Notes: This schedule is for reference purpose only, it may change without prior notification
